Contact Appeal Pilot

Need help with an eBay restriction or suspension?

Use the free analyzer first for an immediate case diagnosis. Direct support routing will be enabled before paid checkout goes live.

Contact us

This form is currently a preview of the support experience and is not connected to an inbox or ticket system yet.

This preview does not send email or create a support ticket. A support address will be published before paid checkout is enabled.

Before contacting us

If you have an active restriction or suspension, start with the free notice analyzer first. It may answer the most important question immediately: what eBay is actually asking you to resolve and whether the suspension is the outcome or the underlying issue.

Analyze my notice — Free

Helpful details to include later

Include the type of issue, whether the account is restricted or suspended, whether eBay asked for documents, whether payouts are affected, and any case or SR number you already have. Do not send passwords, full SSNs, or full card numbers.